Policies & products page

Settings → Pages & policies (or search *policies* in Settings) is where you write your store's policies page — shipping, returns, privacy and terms — and where you control how the products page looks: its header, filters, title, trust badges, the stock badge and the product-details tables. Every store ships with four sensible starter policies so you are never live with an empty page; you should still rewrite them in your own words, because customers and payment providers read them.

Write your policies

1. 1Open Settings → Pages & policies. The Policies card is first.
2. 2Pick a Sections layout — Cards, Timeline or Accordion — for how the sections are shown on the policies page. Hover a button to preview it.
3. 3Write a General statement — one or two lines that appear at the top of the page, e.g. *"We ship across India and accept returns on damaged items within 7 days."*
4. 4Edit each policy under Sections. Your store starts with Shipping Policy, Return Policy, Privacy Policy and Terms of Service. Change the title in the top box and write the full text in the box below it. Plain text with line breaks works; there is no formatting toolbar here.
5. 5Click Save. Your policies page is at /policies on your store, and each section also gets its own page at the address shown under its title (e.g. /policies/return-policy).

Link the policies page from your header or footer in Navigation & menu — most templates already include *Shipping & Returns* and *Privacy Policy* in the footer. Need a starting point for returns wording? The return policy generator drafts one you can paste in. The ✨ Generate with AI button on this card (Starter or Growth) writes store copy — headlines, about text, products page title and subtitle, footer tagline — from your business description; it does not write policy text, so the policies themselves are always in your own words.

Products page display

The Products page display card controls the /products page that lists everything you sell:

• Header layout — Default, Banner or Minimal for how the page header is arranged.
• Products page filters — Inline chips (default) shows category chips above the grid; Left sidebar adds category, attribute and price filters down the side, which suits larger catalogues.
• Products title and Products subtitle — e.g. *"Our Products"* / *"Browse our collection"*.
• What do you sell? (one word, plural) — e.g. *perfumes*, *plants*, *sneakers*. Themed templates use it in search placeholders, empty states and *"See all …"* buttons, so a flower template on a perfume store says *Search perfumes* instead of *Search bouquets*.
• Product page trust badges — up to four short title + subtitle pairs (e.g. *Free shipping* / *On orders over ₹500*) shown as the reassurance strip on product pages of themed templates. Leave empty to keep the template's neutral defaults, and only claim things that are true for your store.
• Info popup default label — the default name for the per-product info image popup, e.g. *Size Chart* or *Usage Guide*. Can be overridden on each product.
• Show stock badge ("Only X left" / "in stock") on product pages — untick to hide the remaining-stock indicator. Stock is still enforced at checkout either way; see Track inventory & stock.
• Show the "Product Details" spec table on product pages — the Category / Availability / Size / Order-via table.
• Show the "All Variants & Pricing" table on product pages — the full variant, price and stock breakdown on products with options. Customers can still pick a variant from the selector when it is hidden.

Good to know

• Mention GST clearly in your Terms if you charge it — whether prices are inclusive, and whether you issue a GST invoice. The starter text says prices are inclusive of taxes; change it if that is not true for you.
• Payment providers and courier partners may ask for a live returns and privacy policy before approving your account. Write them before you apply.
• There is no add or delete button for policy sections on this screen — you have the four sections. Repurpose one you do not need (for example turn *Terms of Service* into *Terms & Cancellations*) rather than leaving it empty.
• Policies are plain text. Use blank lines between paragraphs and short numbered points; long single blocks are hard to read on a phone.
• Prices and claims in policies are not automatic — if you change your delivery charge or free-delivery threshold in Shipping, update the Shipping Policy text to match.