Track inventory & stock

Stock tracking is optional and works in one of three ways. In Settings → Catalog & fields, the Pricing & stock card has a Stock tracking dropdown with One stock count per product, Stock per option (a separate count for each size or colour) or Don't track stock. Once tracking is on, you type a quantity on each product, the storefront shows what's left, the count goes down as orders are placed, and checkout refuses to sell more than you have.

Turn stock tracking on

1. 1Open Settings → Catalog & fields and find the Pricing & stock card.
2. 2Set Stock tracking to One stock count per product if every unit of a product is interchangeable, or Stock per option if you need separate counts per size or colour. Choose Don't track stock for made-to-order items.
3. 3Click Save. This is a store-wide choice — it changes what the product form asks for on every product.
4. 4Open each product and fill in Stock. Leave it blank for unlimited (the products table shows ∞). With Stock per option, each variant row gets its own stock box; the product total is the sum.

How stock behaves

• Set a stock count on a product (or per variant) and SitesPlaced keeps it accurate as orders come in. Leave it blank for unlimited.
• Customers see a badge on the product page: Out of stock at zero, Only X left when 5 or fewer remain, and X in stock above that.
• A product with options shows as sold out only when every option is at zero. If one size is left, the product stays buyable and the customer picks that size.
• Stock limits are always enforced at checkout — even if you hide the badge. If a cart asks for more than you have, the customer sees *"Some items exceed available stock. Please adjust your cart and try again."*
• Update stock anytime from the product list's quick-edit (table view — click the stock number, type, press Enter), or in the product form.

When the count goes down

For Cash on Delivery, UPI / bank transfer and WhatsApp orders, stock is deducted the moment the order is placed. For Razorpay orders it is deducted only when the payment is confirmed, so an abandoned payment never locks up your inventory. If you cancel an order from the Orders tab, the units go back into stock automatically — but only if that order had taken them in the first place.

Spot low stock

On the Products tab, a Low stock: N chip appears whenever any product has 5 or fewer units left. Click it to show only those products, top them up with quick-edit, and click again to clear the filter. The chip disappears when nothing is low.

Hide the stock badge

Don't want customers to see how many you have left? Open Settings → Pages & policies, scroll to Products page display, and untick Show stock badge ("Only X left" / "in stock") on product pages. Stock is still enforced at checkout — only the on-page label is hidden. The same card has a toggle for the "All Variants & Pricing" table, which lists stock per option on products with variants.

Good to know

• Switching from Stock per option back to One stock count per product keeps your variants; the product's single Stock box becomes a shared pool across all options.
• Stock counts are not GST or accounting records — they exist to stop overselling. Keep your books separately.
• Sold-out products stay visible on the storefront with an Out of stock badge. To hide one entirely, edit the product and delete it, or move it out of any featured section.
• The Importer brings stock quantities across when the source has them; check a few products after importing.