Cash on delivery, with a COD charge you control.
Turn COD on with one checkbox, add an optional surcharge that only COD orders pay, and push COD orders to your courier as COD. Included on the free plan.
By Manan Agrawal, Founder · Updated August 23, 2026
Cash on delivery is a checkbox on every SitesPlaced store (Settings → Checkout → Order methods → Show Cash on Delivery). You can add an extra COD charge that is shown next to the COD option and added only to COD orders — online and WhatsApp orders are never charged it. COD orders are pushed to Shiprocket or Shipmozo as COD with the charge included. Free plan, 0% commission.
Plan
FreeFree plan
Where
Dashboard → your store → Settings → Checkout → Order methods
Setup time
under a minute
What Cash on delivery does on a SitesPlaced store
One checkbox to offer COD
Show Cash on Delivery is on by default in Order methods. Untick it for a prepaid-only store, or keep it next to Razorpay, UPI transfer and WhatsApp checkout.
An optional COD charge
Set an extra amount (for example ₹50) that is added to the order total when a customer picks COD. It is shown at checkout before they confirm, and recorded on the order as a separate COD fee.
Courier-ready COD orders
When Shiprocket or Shipmozo is connected, a COD order is pushed with payment method COD and the amount to collect from the customer.
Confirmation on WhatsApp
With the WhatsApp Business API integration on, the customer's confirmation message shows “Payment: Cash on delivery” from your own number.
Which plan, and what it costs
- ✓SitesPlaced: Free plan — ₹0 to publish, 0% SitesPlaced commission.
- ✓Third-party fees: None from SitesPlaced. Your courier's COD collection fee, if any, is between you and the courier.
Full plan details are on the pricing page. Plan tags on every SitesPlaced page mirror the real entitlement gate in the product, as of August 23, 2026.
How to set up Cash on delivery
Where: Dashboard → your store → Settings → Checkout → Order methods. Takes: under a minute.
Open Order methods
In your store's Settings open Checkout. The first card is Order methods.
Tick Show Cash on Delivery
It is on by default. Leave it ticked to offer COD; untick it for a prepaid-only store.
Set the COD charge (optional)
In the Extra COD charge field enter the surcharge in your store currency, or leave 0 for no surcharge. Save — it shows next to the COD option at checkout immediately.
Ship it as COD
Open the order from the Orders tab. If Shiprocket or Shipmozo is connected, the push uses COD as the payment method with the amount to collect.
Good to know
- ✓Mark a COD order as paid from the Orders tab once the courier remits the cash.
- ✓The COD charge is stored on the order as its own field, separate from the product total and delivery charge.
- ✓Pair COD with a minimum order value (Settings → Checkout → Minimum order) to avoid tiny COD shipments.
Other payments integrations
Razorpay, Shiprocket, Shipmozo, WhatsApp API, Meta CAPI: all built in.
Razorpay, cash on delivery, WhatsApp checkout, Shiprocket and Shipmozo are on the free plan. The ₹499/month Ecommerce plan adds the Meta integrations: Pixel + Conversions API and WhatsApp Business API alerts, bring your own credentials, plus your own domain, branding removal, AI and analytics. No app store, no per-integration fees.
Payments
- Free
UPI, cards, net banking and wallets at checkout. SitesPlaced takes 0% commission; Razorpay's standard gateway fee applies.
- Free
COD at checkout with an optional COD charge you set.
- Free
Order via WhatsApp for buyers who prefer to chat before paying.
Shipping
- Free
Push orders to Shiprocket, get AWB numbers back, and show live tracking on your Track Order page.
- Free
ShipmozoNew
Courier selection, pickup scheduling and tracking status synced back to each order.
Messaging
- ₹499
Every new order sends you an alert and the customer a confirmation, from your own WhatsApp Business number via Meta's Cloud API. Bring your own credentials.
Marketing
- ₹499
Meta Pixel + Conversions APINew
Your own Pixel on the storefront plus server-side Purchase events from the order record, deduplicated, so Instagram and Facebook ads report real sales. Bring your own credentials.
- ₹499
Custom head code
Paste Google Analytics, Clarity or any tag into your live site.
Growth
- ₹499
yourbrand.com with one-click DNS setup for most Indian registrars.
- Free
Create and edit your store by chatting with your AI assistant.
- Free
Bring a catalogue in from Instagram, your existing website, a PDF, dm2buy or Shopexer.
Frequently asked questions
Can I charge extra for COD?
Yes. Settings → Checkout → Order methods → Extra COD charge. The amount is shown next to the COD option and added only to COD orders. Leave it at 0 for no surcharge.
Is COD available on the free plan?
Yes. COD, Razorpay, pay-by-UPI and WhatsApp checkout are all on the free plan with 0% SitesPlaced commission.
Does the COD order reach my courier as COD?
Yes. When Shiprocket or Shipmozo is connected, the order is pushed with payment method COD and the amount to collect.
Can I turn COD off for some products only?
Not per product today. COD is a store-wide order method; use a minimum order value if you want to restrict very small COD orders.
Start a free store with COD on
COD is on by default on every new store. Build it free, set your COD charge, and ship with Shiprocket or Shipmozo from the same dashboard.
Build my store free →