WhatsApp checkout, with the order saved first.
The customer fills the normal checkout, the order lands in your Orders tab, and WhatsApp opens with a pre-filled message listing every item, the address and the total. No more orders lost in DMs.
By Manan Agrawal, Founder · Updated September 7, 2026
WhatsApp checkout is a built-in order method on every SitesPlaced store (free plan). The customer completes the checkout form, the order is recorded in your dashboard, and then wa.me opens to your WhatsApp number with a message that already contains their name, phone, address, each item with variant and quantity, discounts, delivery and the total. You set the number under Settings → Store details and choose whether WhatsApp is the default or an option under Settings → Checkout → Order methods.
Plan
FreeFree plan
Where
Dashboard → your store → Settings → Store details → WhatsApp number, and Settings → Checkout → Order methods
Setup time
about a minute
Website
whatsapp.comWhat WhatsApp checkout does on a SitesPlaced store
Order saved before the chat starts
Unlike a plain wa.me link, the order is created in your Orders tab first — with items, variants, address and totals — so nothing depends on the customer actually sending the message.
A complete pre-filled message
Name, phone, email, address, city, state, pincode, notes, each item with its variant and price, offer and coupon discounts, delivery option and the final total, plus your store link.
Default or alternative
Make WhatsApp the default method or show it next to Direct Order. You can also rename the button (Settings → Checkout → Checkout wording → WhatsApp button text).
Custom-photo products included
If a product has a custom image upload, the uploaded photo's link and the customer's note are included in the WhatsApp message.
Which plan, and what it costs
- ✓SitesPlaced: Free plan — ₹0 to publish, 0% SitesPlaced commission.
- ✓Third-party fees: None. This uses the standard wa.me link to your normal WhatsApp or WhatsApp Business app — no Meta API, no per-message cost.
Full plan details are on the pricing page. Plan tags on every SitesPlaced page mirror the real entitlement gate in the product, as of September 7, 2026.
How to set up WhatsApp checkout
Where: Dashboard → your store → Settings → Store details → WhatsApp number, and Settings → Checkout → Order methods. Takes: about a minute.
Add your WhatsApp number
Settings → Store details → WhatsApp number. Include the country code, for example 91 for India. This is the number the chat opens to.
Choose how WhatsApp appears at checkout
Settings → Checkout → Order methods. Pick Direct Order or WhatsApp as the default, and keep Show WhatsApp checkout ticked so customers can choose it.
Rename the button (optional)
Settings → Checkout → Checkout wording → WhatsApp button text, for example “Checkout on WhatsApp”.
Test it
Place an order on your live store via WhatsApp. It appears in the Orders tab as a manual-payment order and your WhatsApp opens with the pre-filled message.
Good to know
- ✓WhatsApp-checkout orders are recorded with payment method “manual”; mark them paid from the Orders tab once the customer pays.
- ✓The same WhatsApp number powers the storefront's WhatsApp contact button.
- ✓For automated confirmations from your own WhatsApp Business number (not a manual chat), see the WhatsApp Business API integration on the Growth plan.
Other payments integrations
Razorpay, Shiprocket, Shipmozo, WhatsApp API, Meta CAPI: all built in.
Razorpay, cash on delivery, WhatsApp checkout, Shiprocket and Shipmozo are on the free plan. From ₹199/month (Starter): Meta Pixel + Conversions API, your own domain, branding removal, AI and analytics. The ₹499/month Growth plan adds WhatsApp Business API alerts and the 1-click checkouts, bring your own credentials. No app store, no per-integration fees.
Payments
- Free
UPI, cards, net banking and wallets at checkout. SitesPlaced takes 0% commission; Razorpay's standard gateway fee applies.
razorpay.com - Free
StripeNew
Card, Apple Pay and Google Pay from customers worldwide. Connect your own Stripe account with a restricted key — payments land in your Stripe balance and SitesPlaced takes 0% commission.
stripe.com - Free
PayPalNew
Customers pay with their PayPal balance or a card. Connect your own PayPal app — the money lands in your PayPal balance and SitesPlaced takes 0% commission.
paypal.com - Free
PhonePeNew
UPI, cards, net banking and wallets at checkout on your own PhonePe Business account. Money settles straight to you and SitesPlaced takes 0% commission; PhonePe's standard gateway fee applies.
phonepe.com - Free
CashfreeNew
UPI, cards, net banking, wallets and pay-later at checkout on your own Cashfree account. Money settles straight to you and SitesPlaced takes 0% commission; Cashfree's standard gateway fee applies.
cashfree.com - Free
COD at checkout with an optional COD charge you set.
- Free
- ₹499
Sell with ShiprocketNew
1-click checkout by Shiprocket — saved addresses, UPI/cards/COD and RTO scoring, without your own payment gateway. Shiprocket collects and settles to you; SitesPlaced takes 0%, Shiprocket charges 2% per order.
shiprocket.in - ₹499
Razorpay Magic CheckoutNew
1-click checkout on your own Razorpay account — saved addresses, UPI/cards/COD in one step, with COD intelligence and RTO protection. Money settles straight to your Razorpay. Can run alongside Shiprocket checkout.
razorpay.com
Shipping
- Free
Push orders to Shiprocket, get AWB numbers back, and show live tracking on your Track Order page.
shiprocket.in - Free
ShippoNew
USPS, UPS, FedEx, DHL and Royal Mail labels for US, UK and international orders — around 5¢ a label with no monthly fee, billed to your own Shippo account.
goshippo.com - Free
ShipmozoNew
Courier selection, pickup scheduling and tracking status synced back to each order.
shipmozo.com - Free
Rehbar PostNew
Compare courier rates, book the shipment, print the label and track it back — on your own Rehbar Post account.
rehbarpost.com
Fulfilment
- Free
Qikink
Print-on-demand for India — t-shirts, hoodies and mugs printed and shipped domestically from your own Qikink account.
qikink.com - Free
PrintifyNew
Print-on-demand t-shirts, hoodies, mugs and posters. Link a product to your own Printify catalogue and paid orders are sent for printing automatically — Printify bills your account, we take nothing.
printify.com
Messaging
- ₹499
Every new order sends you an alert and the customer a confirmation, from your own WhatsApp Business number via Meta's Cloud API. Bring your own credentials.
business.whatsapp.com
Marketing
- ₹199+
Meta Pixel + Conversions APINew
Your own Pixel on the storefront plus server-side Purchase events from the order record, deduplicated, so Instagram and Facebook ads report real sales. Bring your own credentials.
facebook.com - ₹499
Import the product reviews you already collected in Judge.me on Shopify or WooCommerce onto your product pages, matched by product name. Bring your own API token; SitesPlaced also collects and moderates its own product reviews on every plan.
judge.me - ₹199+
Custom head code
Paste Google Analytics, Clarity or any tag into your live site.
Growth
- ₹199+
yourbrand.com with one-click DNS setup for most Indian registrars.
- Free
Create and edit your store by chatting with your AI assistant.
modelcontextprotocol.io - Free
Bring a catalogue in from Instagram, your existing website, a PDF, dm2buy or Shopexer.
Frequently asked questions
Is this the WhatsApp Business API?
No. WhatsApp checkout opens a normal WhatsApp chat via a wa.me link with a pre-filled order message — free, no Meta setup. The WhatsApp Business API integration (Growth plan) sends automated templated alerts and confirmations from your own number.
Is the order lost if the customer closes WhatsApp?
No. The order is saved in your dashboard before WhatsApp opens, with the customer's phone and address, so you can follow up.
Can customers pay on WhatsApp?
Payment is arranged in the chat (UPI, bank transfer, or COD). If you want in-store online payment, connect Razorpay — customers can then choose either.
Does it cost anything?
No. WhatsApp checkout is on the free plan with 0% SitesPlaced commission and there are no per-message charges.
Take WhatsApp orders from a real store
Publish a free store with WhatsApp checkout on, and every DM order becomes a saved order with an address and a total.
Build my store free →