How to add Shiprocket 1-click checkout to your ecommerce website

TL;DR

• • Shiprocket collects the money. You do not need your own gateway.
• • They need to read your catalogue, so prices and stock stay in sync from your store.
• • The order comes back to your store by webhook after payment.
• • Shiprocket charges 2% per order. Work out whether it beats gateway fee plus abandonment plus RTO.
• • INR only, and it should always fall back to your native checkout.

How the flow differs from a normal gateway

With a payment gateway, your store owns the checkout: it collects the address, computes the total, creates the order and sends the buyer to pay. With a hosted checkout like Shiprocket's, that order is reversed.

1. The buyer clicks checkout and Shiprocket's flow takes over.
2. Shiprocket recognises returning buyers and fills in their saved address — this is where the abandonment saving comes from.
3. They collect payment (UPI, card or COD) and score COD orders for RTO risk.
4. The completed order is handed back to your store, which records it and fulfils it.

Two consequences worth understanding. Shiprocket needs to read your catalogue so it can price the cart — which means your products and stock have to be reachable by them, kept in sync from your store. And the order arrives after payment, so your store is recording a sale rather than requesting one.

The arithmetic on the 2%

This is the only question that matters and it deserves real numbers rather than a shrug.

You are paying 2% per order. Against that, weigh three things you are currently paying anyway:

• • Your gateway fee, if you have one. If you do not have a gateway at all, this is not a comparison — it is the difference between taking online payments and not.
• • Abandoned carts. If 1-click recovers even a small share of the buyers who currently give up at the address form, on Indian mobile traffic that is usually worth more than 2%.
• • RTO cost. Every refused COD delivery costs you both courier legs plus packaging on an unpaid order. If RTO scoring cuts that meaningfully, it can pay for the 2% on its own.

The honest reading: on a low-AOV, mostly-COD store, this usually wins. On a high-AOV prepaid store with a working gateway and a healthy conversion rate, your own gateway is probably cheaper. Run your own numbers rather than taking either answer on faith.

Always keep a fallback

Any hosted checkout is a dependency you do not control. Wallets run empty, panels go down, pincodes turn out to be unserviced.

Whatever platform you use, the behaviour you want is: if the hosted checkout cannot start, the buyer silently gets your normal checkout form instead. Not an error page. On SitesPlaced that fallback is built in, and the plan gate is re-checked per request so a lapsed plan quietly reverts to the native checkout rather than breaking the store.

If you do not have the website yet

Everything above assumes you already have a store to put a hosted checkout on. If you are still taking orders in DMs, that is the part worth fixing first.

A SitesPlaced store is free to build and publish, with 0% commission on every sale, on every plan — and 21 integrations included rather than sold as add-ons. You can import your catalogue straight from Instagram instead of typing products in one at a time.

Sell with Shiprocket and Razorpay Magic are both on the ₹499/month Ecommerce plan, and you can run both at once. SitesPlaced still takes 0% of every order.

Frequently asked questions