ChatGPT prompts for small online store owners — 33 copy-paste prompts for the work you do every day

TL;DR

• • Seven groups: product names, Instagram, WhatsApp replies, FAQ and policies, offers, review replies, and a week of content.
• • Every prompt has brackets like [product] or [price]. Fill them with your real details before you press enter.
• • Ask for options, then choose. Ten names beat one; three captions beat one.
• • Paste the question, never the customer. Strip names, numbers and addresses from anything you paste.
• • Check every number and promise. The chatbot does not know your courier, your margin or your returns rule unless you tell it.

How to get a good answer, not a generic one

Four habits make the difference between a prompt that saves time and one that produces mush you delete.

• 1. Give it the real thing. “Write a caption for a candle” gets a greeting-card line. “Write a caption for a 200 g soy candle, mogra and sandalwood, hand-poured in Jaipur, ₹499, ships in 2 days” gets something you can post.
• 2. Say the tone and ban the words. Add “simple English, no exclamation marks, never use premium, elevate or curated” to any prompt. It obeys.
• 3. Show it your voice. Paste two or three captions or replies you wrote yourself and add “write like this”. This is the single biggest fix for the same-as-everyone problem.
• 4. Treat it as a draft. Read every line. Delete claims you cannot keep. Fix the arithmetic. It is a fast junior writer, not your accountant and not your courier.

One more thing, said once: if you run a SitesPlaced store you can connect it to ChatGPT or Claude as a tool (see the connector guide), so the description it just wrote can be saved to the product without copy-pasting. Everything below works without that too.

Product names and listings

Names and titles are where most sellers freeze. Ask for ten options, not one, and pick the one you can say out loud without wincing.

I sell handmade soy candles from Jaipur. Give me 10 short product names for a candle that smells of mogra and sandalwood, in the style of a small Indian brand. No more than 3 words each. Mix English and Hindi words. Avoid anything that sounds like a big brand.

Write 5 product titles for this item, each under 60 characters, using the words a buyer would type into Google. Lead with the product type, then the key detail (material, size, colour): [paste the item details].

I sell kurta sets in sizes S, M, L, XL and XXL and in the colours mustard, teal and off-white. Give me a tidy list of variant names and the order I should show them in, so the size chart and the colour list read the same way on every product.

Here are my 25 products: [paste names]. Group them into 4 to 6 categories a first-time visitor would understand without reading a description. Suggest a name for each category under 15 characters, and tell me which products do not fit anywhere.

Write a product description for [product] in about 80 words: what it is, who it is for, the material, the size, how to care for it, and what is in the box. No words like premium, best or luxurious. Plain English, short sentences.

Instagram captions and reels

Captions sell when they say what the thing is, what it costs and how to order. Ask for three versions and keep the plainest one.

Write 3 Instagram captions for this photo: [describe the photo and the product]. Tone: warm, no hype words, under 60 words each. End every caption with the price (₹___) and the line "Order on the link in bio". Add 5 small hashtags that people in India actually search for, not generic ones like #love or #instagood.

Give me 10 first lines for a 15-second reel that shows me packing an order of [product]. Each line under 8 words. No clickbait.

Write 5 Instagram story poll or question ideas that help me decide the next colour, flavour or size to make for [product]. Each should have two clear options.

I am launching [product] on [date] at ₹[price]. Write one launch caption under 70 words, and the text for 3 story slides: a teaser two days before, the launch day, and a last-day reminder. Keep the price in all three.

Write a caption about how I make [product] by hand, from these notes: [your notes]. Keep my voice: simple English, first person, no exclamation marks, no emojis. Under 80 words.

WhatsApp replies

Most Indian sellers answer the same ten messages every day. Write the replies once, save them in WhatsApp Business quick replies, and edit the details each time.

A customer has messaged "price?" about [product]. Write a 3-line WhatsApp reply: the price, what is included, the delivery time, and the link to the product page [link]. Friendly, at most one emoji.

Write a short WhatsApp reply saying that cash on delivery is available with ₹[X] extra, and that paying by UPI saves that amount. Polite, not pushy, under 40 words.

My order to [city] is delayed by [n] days because [reason]. Write a WhatsApp message that apologises once, gives the new expected date, and offers [a small gesture, e.g. free delivery on the next order]. Under 60 words.

Write a WhatsApp order confirmation template with placeholders for the customer's name, the items, the total, the payment method and the expected dispatch date. Under 60 words, no emojis.

A customer is asking for 30% off a ₹[price] handmade [product]. Write a kind reply that holds the price, explains the work behind it in one line, and offers one alternative: free delivery above ₹[X], or a smaller size at ₹[Y].

Write a one-line follow-up for a customer who asked about [product] two days ago and did not reply. Give them an easy way to say no.

FAQ and policy answers

Every question a buyer asks you on WhatsApp is a question your product page should already answer. Use the chatbot to turn your DMs into page text.

Here is my product and my policies: [paste]. Write the 8 questions a first-time buyer would ask before paying, with 2-sentence answers each. Include delivery time, returns, cash on delivery, size or fit, and care. Do not invent any policy I have not given you.

Write care instructions for [product or material] in 5 short bullets, plain English, no jargon. If something is commonly done wrong, say so in one bullet.

Turn these measurements into a size chart table, and write a 2-line "how to measure yourself" note under it: [paste measurements].

Rewrite my returns policy so that a 16-year-old could follow it: [paste policy]. Keep every rule exactly the same. Do not add new promises or soften any condition.

Here are the last 20 questions customers asked me on WhatsApp: [paste, with names and numbers removed]. Group them, tell me the 5 most common, and write an answer for each that I can put on the product page.

Offers and promotions

An offer is maths first and words second. Give the chatbot your cost and your floor, and make it show the sums.

I sell [product] at ₹[price]. It costs me ₹[cost] including packaging and delivery. Suggest 6 offers that never take my profit per order below ₹[floor]: a bundle, a free-delivery threshold, a buy-X-get-Y, a first-order code, and two more. Show the maths for each in a table.

My average order is ₹[X] and delivery costs me ₹[Y] per parcel. Suggest a free-delivery threshold that nudges people to add one more item, and explain in two lines why that number.

Write a Christmas offer for my [product] store: an offer name, a 6-letter coupon code, the terms in 3 bullets, and a 2-line announcement-bar text that includes the last order date for delivery before 25 December: [date].

Suggest 5 bundles from these products: [paste names and prices]. Each bundle should solve one buyer problem (a gift, a starter set, a refill, a pair). Name each one in under 4 words and total its price.

Review replies

Shoppers read your replies more carefully than the reviews. A calm reply to a bad review is worth more than ten good ones with no reply.

Reply to this 5-star review in 2 sentences. Thank the customer by first name, mention the product by name, and do not use the phrase "valued customer": [paste review].

Reply to this 2-star review about [the issue]. Apologise once, say what we have changed since, and offer to sort it out privately on WhatsApp. Under 60 words, no excuses: [paste review].

Write one WhatsApp message asking a customer who received [product] 3 days ago for an honest review, with this link: [link]. Make it easy to ignore. No begging, no offer in exchange for a review.

Turn this review into a short Instagram caption that quotes one line from it, notes that it is shared with permission, and ends with the product name and price: [paste review].

A week of content, planned

Posting daily is easier when the week is decided on Sunday. Ask for the plan, then make the posts one by one with the prompts above.

Plan 7 days of Instagram posts for a small [product] store. For each day give the format (reel, carousel, story or photo post), the topic, a 2-line caption outline, and the one action you want (save, share or order). Keep 2 of the 7 days free of any selling.

Write a 6-slide carousel titled "5 mistakes people make when buying [product]". For each slide give a headline of 6 words and a body of about 20 words. Slide 6 is a soft close with the price.

Make a content calendar from 1 to 24 December for a small gifting store. Include the last order date for delivery before 25 December ([date]), 3 product spotlights, 2 behind-the-scenes posts, 1 thank-you post and a New Year teaser for 1 January.

Here are my costs for one [product]: material ₹[a], packaging ₹[b], delivery ₹[c], payment fee ₹[d], and about [n] minutes of my time. Show me a price that leaves ₹[X] profit per piece, and what my profit becomes if I run a 20% discount on that price.

Where each prompt’s output goes on your store

Writing the text is half the job. The other half is putting it where a buyer sees it before they ask. On a SitesPlaced store, all of these places are on the free plan.

What not to ask it for

• Reviews, testimonials or “customer stories”. If it did not happen, it is not a review. It is also the fastest way to lose a buyer who notices.
• Delivery promises. “Delivered in 2 days anywhere in India” is a sentence a chatbot will happily write and your courier will not keep. Ask your courier, then write the truth.
• Legal or tax answers you then rely on. It can explain what GST or FSSAI is; it cannot tell you what applies to you. For that, read whether you need GST to sell online and confirm with a CA.
• Prices without checking. Use the price-check prompt to think, then confirm with the free product pricing calculator and read how to price your products.

Frequently asked questions