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Common Questions

Before you order.

Yes. Each new formula is clinically patch-tested on 60+ skin types over 28 days before we release it. We also ship a free patch-test sachet with every first order — apply to your inner forearm for 48 hours before opening the full bottle.

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Before you order.

Do you patch-test every formula?

I have sensitive skin — where should I start?

How long does a bottle last? What is the shelf life?

Can I build an AM + PM regimen with your products?