Our Policies

You have to place your order prior to 15 days\. Our turnaround time is 10–15 days, so we ask you to place your order at least 15 days in advance to avoid any delays\. Shipping may take approximately 4–8 days depending on the delivery location. Orders are dispatched within the processing time mentioned on the website. Delivery times may vary depending on the location and courier service. Delays caused by the courier, weather, holidays, or circumstances beyond our control may occur.

All purchases are final and non-returnable. We do not accept returns or exchanges once an order has been placed. Order cancellations are not accepted once an order has been placed. Orders cannot be cancelled, modified, or exchanged after confirmation. Please review all product details and your order carefully before completing your purchase. By placing an order with us, you acknowledge and agree to our No Return, No Exchange, and No Cancellation Policy.

Privacy Policy At Craft Antiques, we respect your privacy and are committed to keeping your personal information safe. When you place an order or contact us, we may collect information such as your name, phone number, email address, delivery address, and payment details. The information provided by you is used only for processing and delivering your orders, contacting you regarding your order, providing customer support, and improving our services. We do not sell or share your personal information with third parties for marketing purposes. Payment details are processed through the respective payment service providers. We do not store your complete payment information such as card details, UPI PIN, or banking passwords. By using our website or placing an order, you agree to the collection and use of your information as described in this Privacy Policy. Craft Antiques reserves the right to update this Privacy Policy whenever required. Any changes will be updated on this page.

Terms of Service Welcome to Craft Antiques. By accessing our website or placing an order, you agree to the following terms and conditions. 1. Products Our products are handmade. Slight variations in colour, size, shape, and finishing may occur due to the handmade nature of each product. These variations are not considered defects. 2. Orders Please check your order details carefully before placing an order. Customers are responsible for providing accurate name, address, phone number, and other delivery information. 3. Pricing & Payment All prices are displayed in Indian Rupees (₹). Prices may be changed without prior notice. Orders will be processed after successful payment confirmation. 4. Shipping & Delivery Orders are dispatched within the processing time mentioned on the website. Delivery times may vary depending on the location and courier service. Delays caused by the courier, weather, holidays, or circumstances beyond our control may occur. 5. No Return & Exchange Policy All purchases are final and non-returnable. We do not accept returns or exchanges once an order has been placed. Please carefully review all product details and your order before completing your purchase. 6. Order Cancellation Once an order has been placed, cancellation requests will not be accepted. Orders cannot be cancelled, modified, or exchanged after they have been placed. By placing an order with us, you acknowledge and agree to our No Return, No Exchange, and No Cancellation Policy. 7. Product Images We try to display our products as accurately as possible. Actual colours may vary slightly due to lighting, photography, and individual screen settings. 8. Intellectual Property All photographs, product descriptions, logos, designs, and other content on this website belong to Craft Antiques unless otherwise stated. They may not be copied or used without permission. 9. Changes to Terms Craft Antiques reserves the right to update these Terms of Service at any time. Changes will be posted on this page. 10. Contact For questions regarding your order or these Terms of Service, please contact us through the contact details provided on our website. By using this website or placing an order, you acknowledge that you have read and agreed to these Terms of Service.