# Store details, WhatsApp & currency > Change your store name, your sitesplaced.com link, the WhatsApp number customers reach you on, your currency, and your custom domain. Guide: https://sitesplaced.com/help/online-stores/store-details · Section: Online Stores · Last reviewed: 2026-08-23 **Settings → Store details** (or search *store* in Settings) holds the four facts that identify your store — its **Store name**, its **Store link**, the **WhatsApp number** customers reach you on, and your **Custom domain** — plus a **Currency** card for the symbol shown on every price. Most stores set these once at launch; this article explains what each one affects so you know what changes when you edit it later. ## Store name Your **Store name** appears in the header (next to the logo, if **Show store name beside logo** is on in Navigation & menu), in the browser tab, on invoices and in order emails, and as the fallback title on Google when you have not set one in [SEO & sharing](https://sitesplaced.com/help/md/online-stores/store-seo.md). Renaming it does not change your link. ## Store link The **Store link** is the word before `.sitesplaced.com` in your address — customers visit `yourname.sitesplaced.com`. Type a new one to change it. It is saved in lowercase with letters, numbers and hyphens only (spaces and other characters become hyphens), and you will see *Slug is already taken* if another store has it. Changing it changes your store's URL immediately: the old address stops opening your store and is not redirected, so update your Instagram bio, WhatsApp catalogue links and any QR codes you have printed. If you have a verified custom domain, customers on that domain are unaffected. > **Think twice before changing the link:** Every link you have ever shared points at the old address. If the store is already live and being shared, keep the link and use a [custom domain](https://sitesplaced.com/help/md/custom-domains/connect-a-domain.md) for a nicer address instead. ## WhatsApp number Enter the **WhatsApp number** with the country code and no plus sign, spaces or dashes — for India that is `91` followed by the 10-digit number, e.g. `919999999999`. This one number powers every WhatsApp touchpoint on the storefront: - **WhatsApp checkout** — the customer's cart is sent to this number as a message. If the number is empty, customers choosing WhatsApp see *"This store has not configured a WhatsApp number."* and cannot complete the order that way. - The **WhatsApp** shortcut button on your Contact page form, and the floating **WhatsApp chat bubble** you can switch on in **Settings → Sales boosters**. - Pre-filled *"message us"* links in sections that offer them. Automatic order alerts sent from your own WhatsApp Business number are a separate, Growth-plan integration — see [WhatsApp order notifications](https://sitesplaced.com/help/md/payments-and-orders/whatsapp-order-notifications.md). Need a WhatsApp link or QR code for your packaging or Instagram bio? Use the [WhatsApp link generator](https://sitesplaced.com/tools/whatsapp-link-generator) and [WhatsApp QR code generator](https://sitesplaced.com/tools/whatsapp-qr-code-generator). ## Custom domain The **Custom domain** field connects your own domain, like `yourbrand.com`, so the store opens there instead of the sitesplaced.com address. Custom domains for stores require the **Starter plan** or above; on the free plan the field shows a lock and an **Upgrade to Pro** button. Once on the plan, type the domain, follow the DNS instructions (many Indian registrars support one-click setup), and press **Check Verification Now**. The full walkthrough is in [Connect a custom domain](https://sitesplaced.com/help/md/custom-domains/connect-a-domain.md). ## Currency The **Currency** card sets the currency shown on all product prices and at checkout. **INR — Indian Rupee** is the default; the dropdown also offers USD, EUR, GBP, AED, SGD, AUD, CAD and a dozen others. Changing currency does **not** convert your prices — the numbers stay exactly as you typed them, only the symbol and formatting change — so if you switch from INR to USD, re-enter every price. Under **Advanced: number format (locale)** you can force a format such as `en-IN` (₹1,00,000) or `en-US` (₹100,000); leave it blank to format automatically for your currency. ## Good to know & troubleshooting - Changes here are saved with the **Save** bar at the bottom, together with the rest of your settings. - **WhatsApp checkout opens a blank chat** — check the number has the country code and no `+`, and that it is the number logged into WhatsApp or WhatsApp Business on your phone. - **Invoices show the wrong currency symbol** — change it here; invoices use the store currency. Orders already placed keep the currency they were placed in. - **Old link still shared everywhere** — you can rename the link back; the name stays available unless another store has claimed it in the meantime. - The store name and link can also be changed by your AI assistant through the [ChatGPT & Claude connection](https://sitesplaced.com/help/md/apps-and-integrations/connect-chatgpt-claude-mcp.md). **Q: Can I use the same WhatsApp number for two stores?** Yes. The number is just where messages are sent. Each store sends its own cart message, so you can tell them apart. **Q: What format should the WhatsApp number be in?** Country code plus number, digits only — for India, 91 followed by the 10-digit mobile number, e.g. 919999999999. No plus sign, spaces or dashes. **Q: Will changing my store link break my custom domain?** No. A verified custom domain keeps working. Only the free sitesplaced.com address changes. **Q: Does switching currency change my prices?** No. Prices are plain numbers; only the symbol and number formatting change. Re-enter prices if you move to a different currency.