# Sign in & create your account > How to sign up, sign back in, and what to do when you can't get into your account. Guide: https://sitesplaced.com/help/account-and-support/account-and-sign-in · Section: Account & Support · Last reviewed: 2026-08-23 Your SitesPlaced account is where all your websites and stores live. You create it once — with Google or with an email and password — and then sign in the same way every time. Signing up is free, takes under a minute, and doesn't ask for a card. ## Create your account 1. Go to [sitesplaced.com](https://sitesplaced.com). 2. Click **Start Building Free** (top-right, or in the menu on a phone). 3. On the **Create your account** screen, either click **Continue with Google**, or fill in **Email address** and **Password** and click **Continue**. *First name* and *Last name* are optional. 4. If you used email, check your inbox for a **verification code** and enter it. 5. You're in. New accounts go through a short **Welcome to SitesPlaced** onboarding — *About you*, *Your goal*, *Start building*. Every step is optional and you can skip it. 6. Your **Dashboard** opens, ready for you to create your first site or store. > **Referral code (optional):** Above the sign-up box there's a **Referral code (optional)** field. If a friend sent you a link it's already filled in; otherwise you can paste a code. A valid code shows a green tick and **Referred by** their name, and gives you 7 days of the Starter plan free. You can sign up without one. ## Sign back in Click **Sign in** on [sitesplaced.com](https://sitesplaced.com) and use the **same method you signed up with**. If you used **Continue with Google** the first time, use Google again; if you used email and password, use those. After signing in you land on your **Dashboard**. Forgot your password? Use the **Forgot password?** link on the sign-in screen and follow the email it sends. If you originally signed up with Google there is no password to reset — just click **Continue with Google**. > **One account, all your sites:** Everything you build — websites and stores — sits under the same login. Just sign in and pick what you want to work on from your Dashboard. The Free plan includes up to **5 sites**; the counter at the top of your Dashboard shows how many you've used. ## Your profile and account settings Click your **profile picture** in the top-right of the Dashboard or any editor to open the account menu. From there you can **Manage account** — update your name, email address or password — or **Sign out**. Plan, billing and rewards live on a separate page: click **Manage Plan** on your Dashboard (or go to **Plan & Billing**). That's where you see which plan is active, when it renews, cancel a subscription, and find your referral link. See [Manage your subscription](https://sitesplaced.com/help/md/plans-and-billing/manage-subscription.md). ## Signing in on your phone The website builder is desktop-only, but the **store dashboard** works in any phone browser, and the **SitesPlaced app for Android** (on [Google Play](https://play.google.com/store/apps/details?id=com.sitesplaced.app)) uses the same account. Sign in with the same Google account or email and your sites are already there — including order notifications the moment someone buys. See the [mobile app guide](https://sitesplaced.com/help/md/apps-and-integrations/mobile-app.md). ## Can't get in? - Make sure you're using the **same sign-in method** you originally used — picking a different option can create a separate, empty account. - Check you're signing in with the **right email address**. Many people have two Gmail accounts; try the other one before anything else. - Didn't get a verification or password-reset email? Check your **spam/junk** folder and the *Promotions* tab, then wait a minute and request it again. - Signed in, but your Dashboard says **No sites yet**? You're probably in a second account. Click your profile picture to see which email is signed in, **Sign out**, and sign in with the other one. - Stuck on a loading screen? Sign-in needs cookies enabled for sitesplaced.com. Try a normal (non-private) window, or a different browser. Still locked out, or seeing someone else's account? [Contact support](https://sitesplaced.com/contact) with the email you signed up with and we'll sort it out fast. ## Delete your account You can delete your account yourself. Open **Plan & Billing**, scroll to the **Danger Zone**, and click **Delete My Account**. A **Delete Account?** box asks you to type **DELETE** to confirm. This removes all your sites, stores, products, orders, uploaded files and your sign-in — permanently. There's no undo, so download any invoices or order lists you need first. > **Cancel a plan before deleting:** Deleting your account doesn't refund a subscription. If you're on a paid plan, cancel it first from Plan & Billing — see [Refunds & cancellation](https://sitesplaced.com/help/md/plans-and-billing/refunds-and-cancellation.md) — and delete the account after the period ends if you still want to. **Q: Is Google sign-in better than email and password?** Both work the same. Google is one click and nothing to remember; email and password works if you don't use Google. Whichever you pick, keep using it — that's what keeps everything in one account. **Q: Can I change the email on my account?** Yes. Click your profile picture → Manage account and update your email address there. Your sites, plan and orders stay attached to the account. **Q: Can two people share one account?** Nothing stops you sharing a login, but there's one password and one set of notifications. For a shop run by a family or a small team, the simplest setup is one shared account plus the Android app on each phone. **Q: Does deleting a site delete my account?** No. The trash icon on a site card deletes only that site (it asks you to confirm). Your account and other sites stay. Deleting the whole account is a separate action in Plan & Billing.